Privacy policy
Privacy Policy
Effective date: September 4, 2026
Vozixy respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit vozixy.store, place an order, contact us, or use our services.
1. Information We Collect
We may collect information such as:
- Your name, email address, phone number, billing address, and shipping address
- Order details, payment status, and delivery information
- Information you provide when contacting customer support
- Device, browser, IP address, and website usage information
- Cookies and similar technologies used to operate and improve our website
We do not store your full payment card details. Payments are processed by trusted payment providers.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Take payments and provide order confirmations
- Provide customer support
- Manage returns, refunds, and replacements
- Improve our products, website, and customer experience
- Send marketing messages where permitted and where you have provided consent
- Prevent fraud, misuse, and security risks
- Meet legal, tax, accounting, and regulatory requirements
3. Sharing Your Information
We may share relevant information with trusted service providers that help us operate our business, including Shopify, payment processors, shipping and delivery providers, analytics providers, customer support services, and marketing service providers.
These providers may only use your information to provide services to us or as required by law.
4. Cookies
Our website uses cookies and similar technologies to keep the store working, remember preferences, process orders, understand website usage, and improve our services.
You may be able to control cookies through your browser settings or available cookie consent tools. Disabling certain cookies may affect website functionality.
5. Data Retention and Security
We keep personal information only for as long as necessary to provide our services, complete transactions, meet legal and accounting obligations, resolve disputes, and protect our business.
We use reasonable administrative, technical, and organizational measures to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.
6. Your Rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information. You may also be able to object to certain processing, withdraw consent, or request a copy of your information.
To make a privacy request, contact us using the details below. We may need to verify your identity before completing the request.
7. Children’s Privacy
Our website is not intended for children who are not legally permitted to make purchases without parental or guardian consent. We do not knowingly collect personal information from children for this purpose.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
9. Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact us:
Email: supportvozixy@gmail.com
Website: https://vozixy.store
We aim to respond to privacy-related enquiries within 1–2 business days.